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Payment

Fireside Quilts gladly accepts Visa, Mastercard, Discover, and American Express. We also accept PayPal. Personal checks are not accepted.

Shipping

If your domestic purchases total $75 or more (of qualifying items), shipping is FREE! Please be aware, however, that some products indicate that additional shipping charges may apply. It will be at Fireside Quilts' discretion to charge additional shipping charges for these items even if the order is over $75. 

Every attempt is made to process and ship all orders within 24 hours (business days).

Shipping charges:

Domestic purchases between $1.00 - $74.99 = $8.00 for USPS Ground Advantage Shipping - Typically 3-5 Business Days
Domestic purchases between $1.00 - $74.99 = $11.00 for USPS Priority Shipping - Typically 2-3 Business Days
Domestic purchases $75.00 or more = Free Shipping

In the unfortunate even your package is lost I will be able to file an insurance claim after 15 days.  After the insurance claim is filed it takes up to 10 business days to receive a refund, we will then refund you.  Fireside Quilts can only refund the amount of the insurance.

Copyright

Fireside Quilts is also a pattern company. The following is our copyright statement valid for any and all Fireside Quilts patterns: "No part of this pattern may be digitized or reproduced in any form (including scanning for laser cutting or any other purpose) unless given express written consent by Fireside Quilts. All designs, photographs, and images are protected by federal copyright law. All rights reserved."

Returns

Every effort is made to ensure you receive high-quality, premium goods. If you should receive a product that is defective, we will exchange the item or refund your money at the customer's request. Please contact us within 3 days of receiving your package to request a return authorization.  Unauthorized fabric returns will be donated, they will not be refunded, reshipped, or credited.  US returns must be postmarked within 7 calendar days of delivery.
-Fabric that is authorized for return must be returned new, unwashed, unmarked, and uncut in the original condition you received it.
-PreCuts and quilt kits must be returned unopened and in the original manufacturers packaging.
-Fireside Quilts does not accept returns on cut yardage and/or non-defective merchandise.

**Fabric by the Yard is cut "straight" according to the bolt, not the design or print of the fabric,(with the exception of Fabric Panels). This is standard practice in all quilt shops.  When your pattern calls for a specific cut always order a little extra to insure you can place the pattern in the best position.

Buyer is responsible for return shipping costs.  If you received Free Shipping on your order, the cost of the original shipping cost will be deducted from your credit.