CLASS POLICY    *    PRIVACY POLICY   *    SECURITY   *   RETURN POLICY

Class Policies

Payment for the class is due at time of registration. This can be done by web site or by phone. The supply list is provided when payment for the class has been made. We can e-mail, fax, or send regular mail your supply list as well.
Class fees are not refundable unless we cancel the class. If you are unable to attend a class, you may contact us to see if someone is on the wait list to buy your spot, or you may have a friend come in to fill your spot. This is showing consideration for the teachers who come in to teach the class.
Class cancelations by the shop, will be made one week prior to the class start date. If the shop cancels the class it will be refunded to the customer.
Out of consideration for the instructor and the students, young children and non paying guests are not allowed at class.

Privacy Policy

Fireside Quilt Shop is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regards to the information we collect when you or your computer interact with our web site. By accessing www.firesidequilts.com, you acknowledge and fully understand that Fireside Quilt Shop’s Privacy Statement and freely consent to the information collection and use practice’s described in this Website Privacy Statement.

General Information
• We do not sell or rent your personally identifiable information to anyone without your permission. Fireside Quilt Shop is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
• We allow all users to opt out at any time from receiving email messages from Fireside Quilt Shop.
• This policy will change over time as we modify or expand our services, so please check the policy from time to time. Your use of Fireside Quilt Shop constitutes your agreement to the terms of this site's privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what personal information we collect, how we use it, and under what circumstances we disclose it. Your continued use of Fireside Quilt Shop constitutes your agreement to any such changes.
What Information Do We Collect and How Do We Use it?

Registration Data: In order to use certain areas of the web site, a user must first complete a registration form where the user inputs contact information. This information is used to contact the user about a purchase or transaction that they engaged in or to contact the user about services on our site which may be of particular interest to them.

Newsletter: If a user wishes to subscribe to our newsletter, we ask for contact information, such as name and e-mail address.

Security

This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and off-line.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy and what they can do to ensure our customers' information is protected.

Return Policy

Return Policy Customer satisfaction is our number one priority at Fireside Quilt Shop. If for some reason you are not completely satisfied with your purchase, please let us know within 30 days. Return the product in the original packaging, along with a note explaining the reason for the return. Upon receipt of the returned product, we will issue a credit card refund or exchange for the returned item(s), whichever the customer prefers. Shipping and handling costs will not be included in the refund.